Return Policy

Mario Paci Return Policy

It is our pleasure to serve you and hope that you find your new strap(s) to bring many years of enjoyment.

We will accept straps from our normal stock that have not been either worn OR mounted for exchange or store credit (minus the shipping charge) within 3 days of customer’s receipt of goods. If at any time, a strap is returned due to a defect in workmanship, we will replace it free of charge.

Mario Paci Watch Straps reserves the right to charge a 20% re-stocking fee for any mounted/used returned strap.

***Please note: Custom orders  CANNOT be returned or exchanged as these sales are final.


All orders are shipped from our offices in Texas. The address for any returns is:

Mario Paci Straps
2300 Bethelview Road
Suite 110-188
Cumming GA 30040